You always have the option to write a review on Airbnb, even when you choose to automate your reviews with us.

If you write a review on Airbnb, our publication will not overwrite your comments or your assessment: your review will not be overwritten.

In the same way, even after a review has been sent automatically by Smartbnb, you may still edit your review within 48 hours, until your guest publishes their review.

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