It is possible to cancel a message that has been automatically generated and scheduled for a specific guest.

To do this:

  1. Go to Inbox.
  2. Open the conversation with the guest.
  3. Look under the Activity section in the left sidebar.
  4. Messages scheduled for a future date are in bold with a clock icon next to them.
  5. Click Edit next to the (pending) scheduled message.
  6. Click Delete.
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