Properties

How to unmerge listings?

Written by Frances Rebollido
Updated over a week ago

How to onboard new property to Guest experience and Operations?

If you have just added a new property, we have made the onboarding process as easy as possible.

Written by Frances Rebollido
Updated over a week ago

Getting started with Properties

An overview of what you can do with our Properties product.

Written by Frances Rebollido
Updated over a week ago

What are properties?

A property contains one or more listings that are matching across platforms.

Written by Lisa Prins
Updated over a week ago

How can I merge properties together?

You can merge listings from Airbnb and Vrbo into one property to sync their calendars and manage conversations and automation effectively.

Written by Frances Rebollido
Updated over a week ago

How do I change the name of a property?

You can easily change the name of a property.

Written by Hanna Rosol
Updated over a week ago

How can I tag properties?

You can organize your properties using tags.

Written by Frances Rebollido
Updated over a week ago

How do I reset the names of my properties?

You can reset all property names to your default from the booking channel.

Written by Hanna Rosol
Updated over a week ago

Why is my listing not showing up in Properties?

If you can't find a listing in Properties, here's what you can do.

Written by Frances Rebollido
Updated over a week ago

Why am I unable to merge some properties?

Here are some situation why you cannot merge listings (or properties together).

Written by Frances Rebollido
Updated over a week ago

How do I add a new listing?

After creating your listing on your booking channel, we will capture your new listing every 2 hours. Here is how to speed up this process.

Written by Hanna Rosol
Updated over a week ago

What does Sync do?

Sync will prevent double bookings.

Written by Frances Rebollido
Updated over a week ago

What does muting properties do?

Muting properties excludes them from our services and the user's billing.

Written by Frances Rebollido
Updated over a week ago

How do I exclude a listing or property?

It is possible to mute a property so that they are not imported into our platform and you do not get charged for its active listing(s).

Written by Frances Rebollido
Updated over a week ago

How to activate Heartbeats for my property?

Heartbeats can be activated in the Properties tab, under the Tools section.

Written by Hanna Rosol
Updated over a week ago

How to activate Stealth for my property?

Stealth can be activated in the Properties tab, under the Tools section.

Written by Hanna Rosol
Updated over a week ago

How to activate Sync?

Sync is the best product to ensure that you do not know about double bookings!

Written by Hanna Rosol
Updated over a week ago