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Properties
Properties
Connect listings together.
17 articles in this collection
Written by
Hanna Rosol,
Lisa Prins,
and
Frances Rebollido
Getting started
How to unmerge listings?
Written by
Frances Rebollido
Updated over a week ago
How to onboard new property to Guest experience and Operations?
If you have just added a new property, we have made the onboarding process as easy as possible.
Written by
Frances Rebollido
Updated over a week ago
Getting started with Properties
An overview of what you can do with our Properties product.
Written by
Frances Rebollido
Updated over a week ago
What are properties?
A property contains one or more listings that are matching across platforms.
Written by
Lisa Prins
Updated over a week ago
How can I merge properties together?
You can merge listings from Airbnb and Vrbo into one property to sync their calendars and manage conversations and automation effectively.
Written by
Frances Rebollido
Updated over a week ago
How do I change the name of a property?
You can easily change the name of a property.
Written by
Hanna Rosol
Updated over a week ago
How can I tag properties?
You can organize your properties using tags.
Written by
Frances Rebollido
Updated over a week ago
How do I reset the names of my properties?
You can reset all property names to your default from the booking channel.
Written by
Hanna Rosol
Updated over a week ago
Channel management
Why is my listing not showing up in Properties?
If you can't find a listing in Properties, here's what you can do.
Written by
Frances Rebollido
Updated over a week ago
Why am I unable to merge some properties?
Here are some situation why you cannot merge listings (or properties together).
Written by
Frances Rebollido
Updated over a week ago
How do I add a new listing?
After creating your listing on your booking channel, we will capture your new listing every 2 hours. Here is how to speed up this process.
Written by
Hanna Rosol
Updated over a week ago
Tools
What does Sync do?
Sync will prevent double bookings.
Written by
Frances Rebollido
Updated over a week ago
What does muting properties do?
Muting properties excludes them from our services and the user's billing.
Written by
Frances Rebollido
Updated over a week ago
How do I exclude a listing or property?
It is possible to mute a property so that they are not imported into our platform and you do not get charged for its active listing(s).
Written by
Frances Rebollido
Updated over a week ago
How to activate Heartbeats for my property?
Heartbeats can be activated in the Properties tab, under the Tools section.
Written by
Hanna Rosol
Updated over a week ago
How to activate Stealth for my property?
Stealth can be activated in the Properties tab, under the Tools section.
Written by
Hanna Rosol
Updated over a week ago
How to activate Sync?
Sync is the best product to ensure that you do not know about double bookings!
Written by
Hanna Rosol
Updated over a week ago