Connected accounts

How do I import the listings on a connected account?

Re-sync allows you to see updated listing data immediately.

Written by Frances Rebollido
Updated over a week ago

Why can't I reconnect my Airbnb/Vrbo account?

Troubleshooting guide to help you reconnect your account.

Written by Frances Rebollido
Updated over a week ago

I'm already using software, can I still connect to Smartbnb?

Smartbnb can be used in conjunction with almost any software. Connect your account today

Written by Matthew Demetrio
Updated over a week ago

What is the difference between Update and Re-sync on a connected account?

Update lets you re-authenticate your account credentials, while Re-sync updates all your listing data.

Written by Frances Rebollido
Updated over a week ago

What booking platforms do you support?

We currently support reservations coming from Airbnb, VRBO, and Booking.com.

Written by Hanna Rosol
Updated over a week ago

Do I have to change my Airbnb or Vrbo email address?

Written by Pierre-Camille Hamana
Updated over a week ago

Is Smartbnb safe for my Airbnb/Vrbo account?

Written by Pierre-Camille Hamana
Updated over a week ago

What happens to my booking channel after being connected?

Written by Pierre-Camille Hamana
Updated over a week ago

My account has been disconnected. How do I reconnect it?

Here are the steps to complete to reconnect your Airbnb account

Written by Pierre-Camille Hamana
Updated over a week ago

Does Smartbnb work with co-host accounts?

Smartbnb works fine with co-hosts accounts, however, there are some minor limitations to consider.

Written by Pierre-Camille Hamana
Updated over a week ago

I use Facebook or Google to connect to Airbnb. How can I connect my Airbnb account?

You will need to create an Airbnb password to connect your Airbnb account.

Written by Pierre-Camille Hamana
Updated over a week ago

1. How can I connect my Booking.com properties?

Learn how to connect your Booking.com account and import your listings.

Written by Hanna Rosol
Updated over a week ago

2. How do I configure Smartbnb as a channel manager for my property on Booking.com?

Instructions on how to add a channel manager to your property on Booking.com

Written by Hanna Rosol
Updated over a week ago

3. How do I receive messages from Booking.com guests in my inbox?

Smartbnb's inbox will be receiving messages from your Booking.com with a further configuration step.

Written by Pierre-Camille Hamana
Updated over a week ago

4. How does setting prices work for Booking.com listings?

Learn how to use our calendar to set prices for you Booking.com property.

Written by Hanna Rosol
Updated over a week ago

5. Why can't I access guest details for past reservations on Booking.com?

Learn more about which reservations you will be able to access from our inbox.

Written by Hanna Rosol
Updated over a week ago

How do single guest and multiple guests pricing work for Booking.com listings?

Learn how multiple guests pricing works and how you can configure it.

Written by Hanna Rosol
Updated over a week ago

What automated messages work for Booking.com reservations?

Learn about our messaging features for your Booking.com reservations.

Written by Hanna Rosol
Updated over a week ago

Do I have to deactivate my current channel manager to integrate my Booking.com properties?

You need to deactivate your current channel manager connection directly on Booking.com in order to set Smartbnb as a channel manager.

Written by Hanna Rosol
Updated over a week ago

Do you support multi-inventory properties and hotels on Booking.com?

Learn more about the supported Booking.com listings.

Written by Hanna Rosol
Updated over a week ago

Can I mute Booking.com properties?

Learn how to exclude selected Booking.com listings from your account.

Written by Hanna Rosol
Updated over a week ago

Do you support bookings created manually on Vrbo?

Written by Frances Rebollido
Updated over a week ago