Account & Settings

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9 articles in this collection
Written by Pierre-Camille Hamana, Matthew Demetrio, Hanna Rosol and 3 others

Security & Privacy

How do I change the email address associated with my Smartbnb account?

Learn how to edit your email address in the profile settings.

Written by Hanna Rosol
Updated over a week ago

How do I change my password?

You can change your password from the Security page in Settings.

Written by Lisa Prins
Updated over a week ago

How do I change my personal info?

What to do to change personal details associated with your account.

Written by Lisa Prins
Updated over a week ago

I want to stop receiving emails from Smartbnb

You can stop (almost) every email notification.

Written by Matthew Demetrio
Updated over a week ago

Preferences

What does "Enforce Time Restrictions between 9am and 9pm" mean?

We are taking extra steps to ensure that your messages are scheduled at a time that is most comfortable for your guests.

Written by Frances Rebollido
Updated over a week ago

Can I receive email notifications when my guest has to get their ID verified by Airbnb?

Yes, you can activate notification sent whenever Airbnb requires ID verification for your guest (formerly called Checkpoint).

Written by Hanna Rosol
Updated over a week ago

Support

How do I access Market reports?

Written by Frances Rebollido
Updated over a week ago

Tips on getting a faster answer to your support inquiry

Written by Pierre-Camille Hamana
Updated over a week ago

Affiliate program

Do you have a referral or affiliate program?

Written by Anthony Monaco
Updated over a week ago